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Every loan we
make is meant to
change something.

Independently assessed with Dun & Bradstreet, based on a survey of 508 businesses we've funded.

  1. 8 in 10 businesses we fund grow their revenue afterward.

    88% of surveyed borrowers reported revenue growth.

  2. Over 13,000 new jobs created by businesses after taking a UGRO loan, 3,000+ of them for women.

    13,446 jobs added, 3,042 for women, per the impact survey.

  3. 9% of our borrowers are women entrepreneurs, and most of them own or co-own the business, not just work in it.

    76% of female borrowers are owners or co-owners.

  4. Over 3,300 businesses funded in clean energy, water and waste management, totalling ₹642 crore.

    Climate-sector lending as of December 2024.

Download the full Social Impact Report (PDF)
For analysts and researchers

Technical ESG framework details

Emissions reporting
UGRO voluntarily reports Scope 1, 2 and 3 emissions under the PCAF (Partnership for Carbon Accounting Financials) framework.
UN Sustainable Development Goals
The lending portfolio is mapped to 11 of the UN's 17 Sustainable Development Goals.
Governance structure
An ESG Committee reports to the Risk Management Committee, which in turn reports to the Board of Directors.
Exclusion list
Every loan is screened against an exclusion list for high-risk sectors: weapons, tobacco, child or forced labour, and radioactive materials.
FAQs

Questions people usually ask us.

What services or products do you offer?

We offer small business loans in a few specific forms, Loan Against Property, Machinery Loans, and small-ticket business loans through GROx, each built around how a particular kind of MSME actually operates, not a single one-size-fits-all product.

How can I contact your customer support team?

You can reach us by calling our Customer Care Helpline at 1800-202-8476, or visit any of our branches for assistance.

Where are you located?

UGRO Capital is headquartered in Kurla, Mumbai, Maharashtra, with 300+ branches across 17 states. Use our branch locator to find the UGRO Capital branch nearest to you.

What are your hours of operation?

Our team is available Monday to Friday, 9:30 AM to 6 PM.

Why choose an NBFC over a traditional bank for an MSME loan?

Traditional banks typically ask small businesses for three years of audited financials, collateral, and a long credit history, requirements many otherwise-healthy MSMEs can't meet. NBFCs like UGRO judge a business by what it actually does: its GST filings, bank transactions, and day-to-day cash flow. That usually means faster decisions and financing, such as Loan Against Property or Machinery Loans, built around how the business runs, not just its paperwork.